I.T. Support

Outstanding, tailored support services regardless of your organisation size.

Support Contracts

Are you fed up with printers misbehaving or constant network dropouts? Are you wondering which workstation will break next and how much it'll cost to fix? A Waypoint Solutions flexible support contract offers the peace of mind, with no nasty surprises.

For a fixed monthly fee we can provide a mixture of remote and on site services designed to fix the issues as they arise as well as carry out preventative maintenance. With remote access software we can access your PC from our office which saves you money on costly I.T. Support travel time which is frequently larger than the actual cost of the support.

Plan Options

Features / Benefits Basic Standard Premium
Local-rate telephone number
Unlimited remote support
On-site support credits
Updates management
Remote monitoring
License management service
New systems discount
Waypoint Cloud back-up service included
Prices starting from (per device, per month)




For the standard and premium plans, a 12-month contract applies. Volume pricing available depending on how many devices you wish to cover. Standard 24-hour response times apply, unless agreed otherwise. 4+ hour response times available. On-site support credits based on SO and PO postcode areas. Other areas available for a supplement, including London.

Start An I.T. Revolution

Fight back against unexpected repair bills and downtime.

Ad-Hoc Incidents

Don't have an existing support arrangement with Waypoint Solutions? Not to worry - our ad-hoc incident support is available to all, and with some of the lowest rates in the industry we think you'll be pleasantly surprised with our service.

Need Help Right Now?

Call us or email us and we'll get you back on track.

Emergency Support

Depending on availability, we can have an engineer on the way to you in minutes. Any time of the day, any day of the week, call our low-call rate emergency support number and we'll do our best to get your business moving again.

Prefer to avoid costly out-of-hours bills? Choose one of our support packages for total peace of mind. Regardless, there will always be a friendly voice on the other end of the phone.

I.T. S.O.S?

Call our low-call rate emergency support line on 0844 88 44 840.

Let Waypoint Solutions Help You Navigate The World Of I.T.

Contact us today and find out how we can help.